FAQS 11 | After Registration/Enrolment

11. After Registration/Enrolment

After you are enrolled, you will receive an email from your programme’s student affairs office with all the essential information.

After registration/enrolment, you will receive an email with your Católica account access credentials.

The Helpdesk will assist you in this matter. Please send an email to helpdesk@ucp.pt.

The requests for declaration/certificate of registration/attendance can only be made online through ESCA.

You will receive instructions from Católica regarding your student card.


The request for the transportation card declaration can only be done online through ESCA. The declaration will be immediately available for download.

You can collect the documents that you requested on ESCA, and it is also at the Academic Services – Front Office where you should present your original educational documents.

There are other services available, please check here.

To change your address, phone number or email, you should access ESCA and select your name/programme in the upper left corner and select "personal information".

To change data related to your identification document, e.g., number, expiration date, etc., you should send a copy of the new document to academicservices.lisboa@ucp.pt.

The Helpdesk will assist you in this matter. Please send an email to helpdesk@ucp.pt.

Católica has a school insurance policy with coverage for all students.

In case of an accident the claim should be reported to Academic Services as soon as possible, following the procedure below:

  • print the claim form, available on the Academic Services page, and fill it in;
  • attach a detailed medical report;
  • deliver the form to Academic Services – Front Office (Library building, level 0) along with the original receipts for expenses incurred;
  • the expenses must be paid by the student and will be reimbursed later by the insurance company.

Yes, school insurance coverage includes students participating in Erasmus or other mobility abroad programmes. It also includes internships organized by the faculties.

Please check the site of your faculty, and if you need help, send an email to your programme’s student affairs office.